PRIVACY POLICY

At Grace Kitchen UK, we respect the privacy of our customers (“users” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, social media platforms (Facebook, Instagram, etc.), or make a purchase from us. Please read this policy carefully.

IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT MAKE ANY PURCHASES.

We reserve the right to update this Privacy Policy at any time for operational, legal, or business reasons. Changes will be posted here with the “Last Updated” date. Continued use of our website or services after updates means you accept the revised policy.

 

1. Information We Collect

We may collect personal information when you:

Register on our website or create an account.

Make a purchase online or in-store.

Interact with us via social media, customer service, or email.

This may include:

Personal details: Name, email, phone number, shipping/billing address.

Order details: Products purchased, payment method, delivery information.

Demographic details (optional): Age, gender, interests.

You are not required to share personal details, but refusal may limit your ability to place orders, receive offers, or use certain services.

2. How We Use Your Information

Your information may be used to:

Process and deliver orders.

Communicate with you about your account, promotions, or new products.

Improve our services, website, and customer experience.

Protect against fraud, unauthorized transactions, or misuse of our services.

 

3. Sharing Your Information

We respect your privacy. Grace Kitchen UK does not sell your personal data. However, we may share your information with trusted third parties, including:

Service providers: Payment processors, couriers, hosting providers, and marketing platforms.

Legal authorities: When required by law, to enforce our policies, or to protect rights and safety.

Advertising partners: With your consent, for marketing or promotions.

 

4. Cookies & Tracking

We use cookies to improve your browsing and shopping experience. Cookies help us:

Remember your preferences and login details.

Track website traffic and improve performance (e.g., Google Analytics).

Show you personalized ads based on browsing behavior.

You can disable cookies in your browser settings, but some features may not work properly.

 

5. Your Rights

You have the right to request:

Information about the data we hold on you.

Corrections if your data is inaccurate or incomplete.

Removal of your data (subject to legal and business requirements).

6. Security & Account Responsibility

When creating an account, you are responsible for keeping your login credentials secure. Any activity under your account will be considered your responsibility. Grace Kitchen UK reserves the right to suspend or terminate accounts involved in misuse, fraud, or policy violations.

7. Marketing & Communication

We may send you promotional emails, offers, or newsletters. You can unsubscribe anytime via the link in our emails. Non-promotional messages (e.g., order confirmations) will still be sent as necessary.

 

8. Contact Us

For questions about this Privacy Policy or your data rights, please contact us at:

📧 info@gracekitchen.co.uk